TMB Enhances Banking Experience with System Upgrade

Trust Merchant Bank (TMB) has fully resumed branch operations across the Democratic Republic of Congo, following enhancements to its core banking system designed to deliver faster, more reliable, and seamless banking services.

The upgraded system is expected to improve both in-branch and digital banking experiences, allowing customers to enjoy quicker transactions, dependable online services, and streamlined account management.

In the financial year 2025, TMB reported total assets of KSh 298 billion and a profit after tax of KSh 8.53 billion, accounting for 12.5% of KCB Group’s overall earnings. 

The bank maintained a return on equity of 21% and a non-performing loan ratio of 11.5%, highlighting its solid operational performance.

Leveraging its 18-year presence and extensive branch network, TMB continues to provide high-quality financial services to individuals and businesses throughout the region.

 The upgraded system, the bank says, will strengthen customer trust, enhance service delivery, and support innovative banking solutions across the DRC.